IT Supplier News, Insight, and Market Intelligence.
In this issue:
The New Pricing Puzzle: APIs, Agents, and Success Plans
The SaaS Visibility Crisis: AI is Making Shadow IT More Expensive
Independent Advice is Becoming an Endangered Species
Workday's New Pricing Puzzle
Andrea Alterman
July 16 | Software, HCM
Workday’s evolving pricing model is getting harder to evaluate one line item at a time. API consumption, AI agents, Flex Credits, and Success Plans are increasingly interconnected, creating new risks for unexpected costs and underused investments. This article explains what customers should examine before renewing, expanding, or negotiating their next Workday agreement.
The SaaS Visibility Crisis: AI is Making Shadow IT More Expensive
Mike Welsh
July 21, 2026 | Shadow IT | CIO CPO
Employees are adopting AI tools faster than most organizations can discover, approve, or govern them. What once looked like a few harmless subscriptions is becoming a growing mix of duplicate software, hidden consumption charges, unmanaged data access, and surprise renewals.
Shadow AI is making the long-standing SaaS sprawl problem more expensive and harder to see. In our latest article, we explore how IT leaders can regain visibility, eliminate redundant spend, and make sure their organization is buying the right capabilities, under the right licensing and commercial model.
Independent Advice is Becoming an Endangered Species
Dexter Siglin
July 21, 2026 | IT Advisory
Independent IT advisory firms are becoming harder to find. Many specialists have been acquired by large consultancies, resellers, and technology service providers, creating a market where advice may now sit alongside implementation goals, alliance priorities, and cross-selling targets.
Our latest article explores why ownership and incentives matter, how consolidation can blur true client alignment, and why the ability to recommend “buy less” may be one of the rarest capabilities left in technology consulting.
