Retail Case Studies

Case Studies for Retail 

Case Study Number One:

Client:

One of the Largest Food Retailers in Europe

Project:

NET(net) provided support on a variety of investments associated with food retail check-out including Self-Check-Out Terminals.

Situation:

Client had a multi supplier strategy with a 60% / 40% split between NCR and Diebold, but the majority of the deployment was done with NCR devices. NET(net) was was engaged to provide support in acquiring several hundred Self Check Out Terminals with the objective to capture additional savings while still meeting Client’s business requirements and aggressive delivery timelines.

Outcome:

NET(net) successfully negotiated:

• An outcome with the incumbent supplier NCB with an immediate and substantial reduction on the Self-Check-Out Terminals.
• That the Delivery and Fulfillment is provided by a local resellers taking further reducing the expenses.
• Avoiding vendor exclusivity, and many other unfavorable terms and conditions mitigated.

In addition, NET(net) negotiated Software agreements for Client to integrate these Self-Check-Out Terminals with the POS systems including Real Time Offer Management Capabilities.

Case Study Number Two:

Client:

North America based retail food chain.

Situation:

In upgrading its POS solution, Client was seeking to address gaps in its current solution that included:

• Addressing PCI compliance
• Allowing for Order Out of Store and online ordering capability
• Refresh hardware 7 years old
• Enable mobile ordering and payment

Client was testing the latest version of Aloha and was nearing the end of a 90-day trial period with NCR.  NET(net) was engaged to fully manage the optimizations and negotiation of new hardware and software acquisitions for entire chain.

Outcome:

• Reduced HW Unit Costs by ~25% - 40% 
• Reduced SW Maintenance Costs by ~18% 
• Reduced HW Maintenance Costs by ~33%+