Today we’re dissecting Workday's latest play: the Flex Credits model unveiled at Workday Rising 2025 on September 16. Billed as a "smarter, more flexible" way to tap AI agents, it's essentially a consumption-based pricing pivot that's got CIO and HR Leaders buzzing, and procurement teams scrambling. Is this vendor ingenuity unlocking AI value, or just another revenue stream disguised as innovation? Drawing from our Client feedback, fresh announcements, analyst breakdowns, and real-time sentiment, I'll discuss what the potential short and long-term expectations should be and of course, what the pitfalls are likely going to be.
Look, we've seen enough gold rushes in tech to know that AI is the latest nugget luring enterprises into a frenzy. But here's the contrarian truth: without a sheriff in town... meaning smart oversight and negotiation muscle, your AI investments could turn into a ghost town of wasted budgets, security holes, and disappointed stakeholders. This post cuts through the hype, spotlighting how unchecked AI spending is leaving companies high and dry, with operational risks piling up faster than bad debts.
Controlling technology costs while driving efficient growth tops most lists of priorities for CFOs, who are laser-focused on aligning expenditures with strategic objectives amid shrinking budgets. IT leaders, meanwhile, grapple with the rapid pace of technological change and resource constraints that hinder scaling investments. This isn't just abstract worry; it's manifesting in bloated IT budgets, often ballooning due to legacy systems, suboptimized vendor contracts, and hidden fees that siphon millions from enterprise coffers.
Click below to read more on how these priorities are being addressed: